At Edutech 365, we are committed to providing high-quality online educational Course and masterclasses and e-books. However, we understand that sometimes circumstances may arise where a refund or return is necessary.
Online Courses:
- If you’re not satisfied with our online courses, you can request a refund within 10 days of purchase.
- To be eligible for a refund, you must not have completed more than 20% of the course.
- Refunds will be processed within 5-7 business days.
- Please note that once a course is completed, no refunds will be issued.
E-books:
- If you’re not satisfied with our e-books, you can request a refund within 7 days of purchase.
- To be eligible for a refund, you must not have downloaded or accessed more than 20% of the e-book.
- Refunds will be processed within 5-7 business days.
Procedure for Requesting a Refund:
- Contact our support team at mailto:support@edutech365.com with your order number, reason for refund, and proof of purchase.
- Our support team will review your request and process the refund within the specified timeframe.
Exceptions:
- We reserve the right to refuse refunds if we suspect fraudulent activity or abuse of our refund policy.
- Refunds will only be issued to the original payment method.
Changes to this Policy:
- We reserve the right to modify this policy at any time without prior notice.
- Any changes will be effective immediately upon posting on our website.
By using our website and services, you agree to our Refund and Returns Policy. If you have any questions or concerns, please don’t hesitate to contact us.